If your camera is connected to a network, you can call the camera from any SIP phone (for Voice over IP, short VoIP telephony) or from a regular telephone.
You can then remote-control the camera using the phone's touchtone keys. The telephone must support tone (Dial Tone Multi-Frequency) dialing, sometimes also called touchtone dialing. If you are using VoIP telephony and a SIP provider, this provider also has to support DTMF dial tones (for further information, see the VoIP Settings help page).
This feature is not available for Web and Basic models.
In order for the camera to answer VoIP audio calls, you need to configure this access in the Incoming Calls Settings dialog first.
Enter the telephone number (MSN) in this dialog to which the camera will answer. In addition, you can select a message that the camera plays when answering a call.
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Parameter |
Description |
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Incoming Calls |
Select if and how you would like to allow voice phone calls (from a normal phone and from VoIP phones) to the camera. If the VoIP options are not shown, you need to activate VoIP in the VoIP Settings dialog and enter the desired settings. |
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Accepted Phone Numbers or SIP Addresses |
The camera can be configured to either react to all incoming calls (not recommended) or only to the phone numbers and SIP addresses entered here. In order to create a list of accepted telephone numbers, enter the accepted phone numbers and SIP addresses in the text box, one per line. The camera software can assist you in finding and entering the phone numbers and SIP addresses. Call your camera and reload this dialog or re-open it by clicking on this link: Incoming Calls Settings. The last calling phone number or SIP address is displayed and you can copy it to the text box by clicking on the corresponding button. NoteIf you leave this text box empty, the camera will answer every call. This is not recommended for security reasons. |
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Welcome Message |
Select one of the audio messages that had been stored using the Manage Audio Messages dialog. The camera will play this message upon every call. |
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PIN Code |
Enter a Personal Identification Number to avoid unauthorized access to your camera. If you have set a PIN, every caller needs to enter this number using the telephone keys. This will only work if you call from a phone that supports tone dialing (DTMF). If you are using VoIP telephony and a SIP provider, make sure that this provider also supports DTMF dial tones, since you will not be able to access the camera otherwise. |
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Audio Mode |
Select the audio mode to be activated after calling the camera:
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Intercom Settings |
The Intercom audio mode simulates an intercom device. To minimize distortions, the camera's microphone is deactivated while you speak.
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Hangup call after |
The maximum connection time before it is terminated. |
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Email Profile |
After successfully connecting to the camera, you can send the last event image via email by pressing "5" on your telephone's keyboard. Select the email profile you would like to use for sending. You can select any of the profiles created in the Email Profiles dialog. |
If you have activated calls into the camera via telephone, anybody can call the camera. To avoid unauthorized access to the camera, it is recommended to restrict the access:
Enter the phone numbers and SIP addresses, which are allowed to call the camera.
Set a PIN to be entered over the telephone before any caller can remote-control the camera.
When using the VoIP interface of the camera, the MOBOTIX camera's LEDs signal the following information, if the LED Setup dialog has been set to the default settings.
SIP configured: VoIP LED flashes at 1 Hz.
Camera successfully registered with SIP server: VoIP LED flashes at 2 Hz.
Error: VoIP LED blinks (about 250 msec on/off).
If a voice connection has been established using the VoIP (SIP) interface, the LEDs signal the following:
Listen or Speak: VoIP LED permanently on
Intercom: The lower three LEDs are lit if the camera's speaker is active ("speaking" as seen by the camera operator). If the camera microphone is active, the upper three LEDs are lit ("listening").
Intercom without switching between microphone and speaker: The top and bottom LEDs are blinking, all others are on continuously.
Once you have successfully called the camera, it switches to the audio mode set in this dialog. If you have selected "Listen", for example, you can now listen to what the camera microphone is recording.
Using the keys of a telephone that supports tone dialing, you can send the commands of the main menu to the camera:
Select a feature by pressing any telephone key from 0 to 9. The camera repeats the number and tells you which command you have chosen.
Confirm the command and execute it by pressing the # key.
Prior to pressing the # key, you may press additional keys in order to select other commands.
If the command is not acknowledged by the camera, this command is not available.
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Key |
Function |
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1 |
Trigger signal out action profile A (see the Door Opener setting in the Assign Wires dialog). |
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2 |
Not Applicable. |
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3 |
Trigger signal out action profile C (see the Light setting in the Assign Wires dialog). |
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4 |
Announce the camera's date and time. |
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5 |
Send an email with the latest event image as attachment. The email is sent to the profile you defined for this purpose. |
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6 |
Trigger the User Click (UC) event. |
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7 |
Switch to Listen audio mode. You can hear what the camera microphone is recording. While doing so, the camera's speaker is deactivated. |
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8 |
Switch to Speak audio mode. You can make an announcement using the camera's built-in speaker. While doing so, the camera's microphone is deactivated. |
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9 |
Switch to Intercom audio mode. The camera simulates an intercom device. To minimize distortions the camera's microphone is muted when you speak. |
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0 |
Announce camera information:
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Fare clic sul pulsante Imposta per attivare le impostazioni e salvarle fino al prossimo riavvio della videocamera.
Fare clic sul pulsante Default per caricare i valori di default di questa finestra di dialogo (opzione non presente in tutte le finestre di dialogo).
Fare clic sul pulsante Ripristina per annullare le modifiche più recenti che non sono state memorizzate in modo permanente nella videocamera.
Fare clic sul pulsante Chiudi per chiudere la finestra di dialogo. Durante la chiusura della finestra di dialogo il sistema verifica eventuali modifiche nella configurazione. Se le rileva chiede di memorizzare in modo permanente l'intera configurazione.