MOBOTIX cameras provide a configuration service, which allows other MOBOTIX programs to automatically apply and store changes to the camera configuration. The MOBOTIX programs use this service to apply and store the settings according to the Alarm Planner schedule. This service prevents overwriting certain changes applied by the MOBOTIX programs, which you may be trying to change manually (e.g. via the web interface of the camera).
If this service has been activated, because the cameras have been integrated into an MOBOTIX program (e.g. MxManagementCenter), changes applied via the camera's web interface can be lost if they collide with the automatic changes.
In order to resolve this problem, you need to deactivate the configuration service of the camera. You can choose between the following options:
Resetting the configuration:
Reset the configuration to its factory defaults.
Permanently store the configuration in the camera's Flash memory and reboot the camera.
Deactivating the configuration service:
Edit the configuration file of the camera:
Look for the configservice section and enter the text disable for the service parameter:
SECTION configservice service=disable
Click on the Accept button to store the change and to close the dialog.
Permanently store the configuration in the camera's Flash memory and reboot the camera.
After deactivating the configuration service, you can use the web interface to change the camera configuration.
Please follow these instructions if you would like to activate the configuration service again:
Edit the configuration file of the camera:
Look for the configservice section and enter the text enable for the service parameter:
SECTION configservice service=enable
Click on the Accept button to store the change and to close the dialog.
Permanently store the configuration in the camera's Flash memory and reboot the camera.
After activating the configuration service, you can use the MOBOTIX programs (e.g. MxManagementCenter) to change the camera configuration.